Fees and Payments
Estimate of Expenses
An estimate of the expenses for your hospital stay can be obtained by contacting Patient Administration on (02) 9868 6555. If you are a member of a health fund, the Hospital will conduct an eligibility check for you to establish your level of cover and any payable excesses. You will be informed of any additional prostheses gaps at discharge to assist settlement of your account. An invoice will be forwarded to you should there be any additional charges relating to variations in actual treatment provided or other unforeseen costs.
Cost estimates as part of our informed financial consent to you are based on information provided to us by your Doctor prior to admission regarding proposed treatment. These costs may alter due to variations in actual treatment provided. All patients will be asked to sign a document stating that they are responsible for their accounts and costs associated with their admission.
Costs of Other Health Care Providers
Your doctor will advise you of their fees for your surgery as these are separate to those of the centre. Other providers like specialists, anaesthetists and pathologists will send you separate accounts not to be paid here at our centre.
Prosthesis Costs and Consent
Some prostheses (artificial surgical items used during procedures such as intraocular lenses or viscoelastic fluids) may be clinically indicated by your doctor for your surgery and may not be fully covered by your health fund resulting in a gap payable by you to the centre. You should check with your doctor whether any prostheses will be used during your surgery.
Privately Insured Patients
Prior to your admission, it is important for you to check with your health fund regarding the following:
- Whether your level of health fund cover adequately covers the cost of your procedure and accommodation in the centre.
- Whether an excess is payable for your admission, and if so, the amount.
- Are any prosthetic or disposable items used in the surgery not covered by your insurance?
If you have been a member of your health fund for less than 12 months, your fund may not accept liability for the costs of your admission if your condition or any symptoms of your condition existed prior to your joining the health fund. If there is a question regarding pre-existing symptoms, your health fund has the right to obtain details in this regard from your GP, optometrist or specialist. Any excess will be required to be paid on admission.
Uninsured patients are required to pay the total estimated cost of their hospital stay on admission. . Please contact the centre prior to admission for an estimate of fees and charges. As it is an estimate only, in the event of unforeseen complications or variations from the proposed treatment the cost may vary.
Department of Veteran Affairs (DVA) Patients
Gold card holders are covered for all care. White card holders are covered subject to approval by DVA. You must provide the centre with your Gold Card number and bring the card at time of admission to the centre.
For Worker’s Compensation a letter of approval from the relevant insurer must be provided with the Patient Registration Details form prior to admission.
If you are insured with an overseas company, you will be asked to pay the estimated cost on admission. Please contact the centre prior to admission for an estimate of fees and charges. As it is an estimate only, in the event of unforeseen complications or variations from the proposed treatment the cost may vary.
Accounts are paid on admission including any foreseeable excess or co-payment. Payment can be settled by credit card (Visa, MasterCard), bank cheque, cash or EFTPOS. Bank cheques should be made payable to Epping Surgery Centre