Epping Surgery Centre Suite 3, Oxford Place 44-46 Oxford Street, Epping NSW 2121

(02) 9868 6555

Patient Rights and Responsibilities

The Epping Surgery Centre as a centre of excellence is committed to providing the best possible healthcare and outcome for its patients. The centre has a commitment to the Privacy Act and Principles and the Australian Charter of Healthcare Rights. An integral part of providing this standard of care is ensuring that patients are aware of their rights and responsibilities.

The Epping Surgery Centre is a privately owned and operated medical facility, in which the rights of patients are guarded under State and Commonwealth laws.
Patients of the Epping Surgery Centre have the right to:

    • Privacy, dignity and respect
    • Access healthcare relevant to their needs
    • Receive safe and high quality care
    • Confidentiality of personal and medical information
    • Be informed about our facilities, services, treatment, options and costs in a clear and open way
    • Comment on their care and have their concerns addressed
    • Referrals to other services
    • Participation in the planning of their care

Patients of the Epping Surgery Centre have a responsibility to:

    • Provide accurate and personal information
    • Follow all instructions given by doctors and nursing staff
    • Respect the rights of other patients
    • Provide health fund details prior to admission or alternatively, provide full payment on admission

Click here to download Australian Charter of Healthcare Rights.