The Epping Surgery Centre (ESC) is part of the PresMed Australia (PMA) group of day hospitals. The ESC and PMA group are members of the Quality Performance Systems (QPS) Benchmarking Group along with other private ophthalmic health facilities across Australia. ESC collects QPS key performance indicator (KPI) data and conducts QPS audits to measure the outcomes of clinical and business functions against industry standards and to ensure compliance against policies, procedures, standards and regulations. The KPI results and outcomes of audits are benchmarked and evaluated by staff, doctors and management to improve patient care, service delivery and quality improvement.